My Hafele Ceramic/Induction cooktop won't power off?

Please check to ensure that Child lock is disabled, as if activated this may prevent the controls from being used. Refer to the user manual for your specific model for the steps to enable/disable child lock.

Alternatively, please try resetting the power to your cooktop, as the internal control board may need to be reset.

For further assistance, please contract our Customer Care team on 1300 11 4357 for further advice and assistance.


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