Residentia Support

Information

COVID-19 might have sent us home, but we are still there for you via email and phone. We are experiencing disruptions and delays with our Service Technicians in some parts of Australia.

General Information
Troubleshooting

Product Troubleshooting Guides
Elica Knowledge Base

Here you'll find product information, Frequently Asked Questions, Troubleshooting and User Manuals relating to the Elica product range.
Esatto Knowledge Base

Here you'll find product information, Frequently Asked Questions, Troubleshooting and User Manuals relating to the Esatto product range.
Häfele Knowledgebase

Here you'll find product information, Frequently Asked Questions, Troubleshooting and User Manuals relating to the Häfele home appliances product range.
InAlto Knowledge Base

Here you'll find product information, Frequently Asked Questions, Troubleshooting and User Manuals relating to the InAlto product range.
MyKin Knowledge Base

Here you'll find product information, Frequently Asked Questions, Troubleshooting and User Manuals relating to the MyKin product range.
Sôlt Knowledge Base

Here you'll find product information, Frequently Asked Questions, Troubleshooting and User Manuals relating to the Sôlt product range.
Stirling Knowledge Base

Here you'll find product information, Frequently Asked Questions, Troubleshooting and User Manuals relating to the Stirling product range.
TEKA Knowledge Base

Here you'll find product information, Frequently Asked Questions, Troubleshooting and User Manuals relating to the TEKA product range.

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You can get support that’s tailored to you, owner exclusives and more

Our Customer Care hours:

9:00am - 5:00pm AEST; Monday to Friday

View our product range

Click here for a list of our brand websites to view full range