My Hafele ceramic/induction cooktop is not responding or LED display is not illuminating? Help!

This issue suggests that the cooktop is having an issue with its' power supply. 

We would suggest checking the following:

- the isolation power switch for the cooktop (sometimes located within an adjacent cupboard) is powered on.

- a fuse may have been blown or circuit breaker tripped within your fuse box.

 

Another option to try is switching the power off to your cooktop for 10-15 minutes and then re-activate the power. This can reset the control board on your cooktop, which may have experienced an issue due to a power outage or fluctuation.

 

If the above steps don't resolve your issue, please contact our Customer Care team on 1300 11 4357, or via email at support@residentiagroup.com.au.

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